FAQ

Q: What size am I for EBENOS Swimwear? A: Finding the right size for EBENOS Swimwear is crucial to ensuring comfort and confidence in your swimwear. We offer a comprehensive size guide that helps you select the perfect fit. Here’s how to find your size: 1. **Bust Measurement:** Measure around the fullest part of your bust. 2. **Waist Measurement:** Measure around the narrowest part of your waist. 3. **Hip Measurement:** Measure around the fullest part of your hips. You can refer to our size chart on the EBENOS Swimwear website, which matches these measurements to our sizing options (XS, S, M, L, XL). If you are between sizes, we recommend sizing up for a more comfortable fit. Additionally, our swimwear is designed to suit everyBODY, so you can rest assured knowing that our pieces are crafted with diverse body types in mind. For further assistance, please contact our customer support team. Visit our [Size Guide](https://www.ebenos.com.au/size-guide) to get started and find your perfect fit with EBENOS Swimwear.

Q: How can I contact EBENOS Swimwear for inquiries or support? A: At EBENOS Swimwear, we prioritise customer satisfaction and are here to assist you with any inquiries or support you may need. You can contact us through several convenient methods: 1. **Email:** For detailed inquiries or issues, feel free to email our customer support team at ebenosstore.com. We strive to respond to all emails within 24 hours. 2. **Contact Form:** Visit our website at www.ebenos.com.au and use the contact form on the 'Contact Us' page. Simply fill in your details and message, and a member of our team will get back to you promptly. We are committed to providing stylish swimwear designed to suit EveryBODY and ensuring your shopping experience is seamless and enjoyable. Don't hesitate to reach out with any questions or concerns!

For orders within the country, shipping takes 5-7 business days. For international orders, it takes 10-15 business days. You'll get an email with tracking info. Shipping times might be longer during busy seasons or promotions. Thanks for your patience.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.